Booking More Than 14 Days In Advance

• A deposit is required to secure the booking and must be paid no later than 14 days before the booking start date.

• The remaining balance is due within 24 hours of the booking start time and must be received before care begins.

Booking Within 14 Days Of The Start Date

• Dates will be held for 24 hours only pending deposit payment.

• A deposit is required within this time to secure the booking.

• The remaining balance is due within 24 hours of the booking start time and must be received before care begins.

Deposits and Payments

• Deposits are non-refundable as they are required to secure dates. If you choose to make a payment in full, it will be held for 1 week, after which they are non-refundable.

• All payments may be transferred twice to a new date within 12 months (see cancellation terms below).

• Accidental overpayments can either be refunded or, if preferred, kept as account credit for a future booking. Once an overpayment has been kept as credit, it cannot later be refunded. Credit can be used towards any future booking with Little & Loved.

No Deposit Paid

• Dates can be pencilled in upon request.

• Until a deposit is received, bookings remain provisional and may be offered to other enquiries.

• If a provisional booking is cancelled before a deposit is paid, no payment is required.

Cancellations (Confirmed Bookings)

• Cancellations made with 72+ hours’ notice – Deposit may be transferred twice (as above).

• Cancellations made with less than 72 hours’ notice – The full booking fee remains payable.